All news
AI

OpenAI turns ChatGPT into a business directory with AI agents that handle customer questions

The Decoder

OpenAI is opening up ChatGPT as a business platform: through a new Business Hub, companies can claim their profile, add product data, and track how users interact with them. "Business Agents" let eligible US e-commerce providers talk to customers directly inside ChatGPT.

Summary drawn from The Decoder's own description of the story.

All tech news
Loading related stories